Our Leadership Team
A Team That's Invested in You
Success isn't built alone. That's why our leadership and staff are committed to equipping every agent with the tools, support, and expertise they need to succeed. Whether it's marketing, training, compliance, technology, or day-to-day guidance, our team is here to help you build a thriving business while delivering an exceptional experience for every client.
Sarah Layson
Operating Principal
Sarah Layson serves as the Operating Principal of Keller Williams Memphis & Mid-South, providing strategic leadership and a vision for growth across the organization. Passionate about developing people and fostering a culture of excellence, she is committed to empowering agents, supporting leadership, and creating an environment where individuals and businesses can thrive.
Linda Crawford
Team Leader
Linda Crawford is dedicated to helping agents grow personally and professionally. As Team Leader of Keller Williams Memphis & Mid-South, she is committed to fostering a culture of collaboration, education, and excellence while equipping agents with the tools, training, and support they need to build successful, lasting careers.
Meet your 2026 ALC
The Leaders Behind the Momentum
The Agent Leadership Council isn't just a committee—it's the driving force behind the vision, culture, and continued success of Keller Williams Memphis & Mid-South. Comprised of some of our most respected and accomplished agents, the ALC works alongside leadership to champion innovation, elevate the agent experience, and help shape the future of our market centers. Their passion, leadership, and commitment inspire excellence throughout our entire organization.
Leslie O'Barr
Market Center Administrator (MCA)
Leslie O'Barr serves as the Market Center Administrator for Keller Williams Memphis & Mid-South, overseeing the financial operations and day-to-day business functions of the brokerage. With a commitment to accuracy, efficiency, and agent support, she helps ensure our market centers operate smoothly while providing the resources agents need to focus on growing their businesses.
Our brokers are truly the people behind the scenes who help keep each of our offices moving forward. In Memphis, Weesie Percer is a trusted source of leadership and guidance, helping agents work through questions and challenges with confidence. Matt Talley brings that same dependable support to our Germantown office, always working to ensure agents have the direction and resources they need to serve their clients well. In Arlington, Jason Wallace plays an essential role in supporting the office and helping agents navigate their transactions with professionalism and care. Don Hall provides steady leadership to our Southaven office, offering the knowledge, experience, and thoughtful guidance agents can rely on throughout every stage of their business. Although each broker serves a different office and community, they are united by their commitment to our agents and the high standards that define Keller Williams. From reviewing contracts and answering time-sensitive questions to offering solutions during complicated situations, Weesie, Matt, Jason, and Don are always working behind the scenes to protect, encourage, and support our agents. Their individual strengths, combined experience, and genuine dedication make them an invaluable part of our leadership team—and so much of what happens across our offices would not be possible without them.
Our Brokers
Kiersten Smith
Assistant MCA
Kiersten Smith serves as the Assistant Market Center Administrator at Keller Williams Memphis & Mid-South, supporting the brokerage's financial operations, compliance, and agent services. She works closely with agents throughout the transaction process, assists with commission processing, and helps ensure the day-to-day operations of the market centers run efficiently. Passionate about serving others, Kiersten is committed to providing exceptional support while helping agents focus on growing their businesses.
Niki Boyd
Marketing & New Agent Success
Niki Boyd is passionate about helping agents build their brand and grow their business from day one. Known for her creativity, marketing expertise, and enthusiasm, she equips agents with the tools, strategies, and support they need to stand out in today's market. Whether she's welcoming new agents, sharing innovative marketing ideas, or helping implement the latest technology, Niki is dedicated to empowering every agent for long-term success.
Felicia Keough
Agent Services & Front Desk Coordinator
As the welcoming face of Keller Williams Memphis Central, Felicia Keough is often the first person agents, clients, and guests meet when they walk through our doors. More than just a friendly face, she is the heart of our daily operations—keeping the office running smoothly while providing exceptional support to our agents and clients. With a servant's heart and a passion for helping others, Felicia plays an essential role in creating the welcoming, collaborative culture that defines Keller Williams Memphis & Mid-South.
Judy Speck
Agent Services & Front Desk Coordinator – Southaven
Judy Speck is the welcoming voice behind Keller Williams Southaven, serving as the first point of contact for agents, clients, and guests. From answering calls to keeping the office running seamlessly, Judy provides exceptional support with professionalism and care. Her dedication to serving others and keeping daily operations on track makes her an invaluable part of our team and an essential resource for our Southaven market center.